Broken iPhone Data Recovery — Recover Your Data
Cracked screen, smashed phone, or completely destroyed device? Your data may still be recoverable. Our Melbourne specialists use advanced chip-level techniques to retrieve your precious files.
Types of Broken iPhone Damage We Handle
Cracked or Smashed Screen
The most common type of damage. Even with a badly shattered screen, we can replace the display to access the device and recover your data. If the touchscreen is unresponsive, we use specialised adapters.
Chip-Level Recovery
For severely damaged iPhones where the device cannot function at all, we use chip-off or JTAG techniques to directly read the NAND flash memory chips. This bypasses all physical damage.
Completely Destroyed Devices
Even from phones that have been run over, crushed, or dropped from great heights, our technicians can often retrieve data if the memory chip survives intact — and chips are surprisingly resilient.
Our Broken iPhone Recovery Process
Initial Assessment
We examine the physical damage and determine whether screen replacement or chip-level extraction is the appropriate approach.
Screen Replacement Attempt
If viable, we replace the broken screen to restore access to the device. This is the least invasive approach.
Chip-Level Extraction
For severely damaged devices, we carefully remove the NAND chip and use specialised readers to extract the raw memory data.
Data Reconstruction
The extracted data is processed and reconstructed into usable files — photos, messages, contacts, and more.
Need a Repair Instead?
If your iPhone can be repaired and data accessed without extraction, a repair may be more cost-effective than full data recovery.
If your phone can be repaired, visit our repair specialists at iTech Repairs. They specialise in professional iPhone screen replacements, battery replacements, and component repairs.
Visit iTech Repairs →Frequently Asked Questions
Can data be recovered from an iPhone with a completely broken screen?
Yes, in most cases. A broken screen does not necessarily mean the data is lost. We can often replace the screen to gain access to the device, or use chip-level extraction techniques to access the memory directly without needing a functional display.
How much does broken iPhone data recovery cost?
Cost depends on the extent of damage and the recovery method required. We provide an upfront quote after a free assessment — you only pay if we successfully recover your data. No Data No Fee is our guarantee.
How do you recover data from a physically broken iPhone?
We use a multi-stage approach: first we attempt screen replacement to restore access. If the phone cannot function at all, we use JTAG or chip-off techniques to directly read the memory chips, bypassing the damaged components entirely.
Will my insurance cover iPhone data recovery?
Some insurance policies cover data recovery as part of device damage claims. We can provide detailed invoices and technical reports that you can submit to your insurer. We recommend checking your policy or contacting your insurer directly.
Start Your Free Assessment
Get Your Free Assessment
Tell us about your device and we'll get back to you within 2 hours.